Frequently Asked
Questions.
Q. Do you have a minimum order?
A. We are happy to supply any amount. There
are price advantages to buying in quantity.
Q. Why do I need to have my design digitised, I have already got
artwork?
A. In order to produce an embroidery design,
your artwork has to be digitised into embroidery format that the
machines can recognise.
Q. Can you digitise my design?
A. Yes we have an in house design department
and the cost depends on the number of stitches in the design and
the complexity.
Q. How much are the design set up costs?
A. As a guide an average badge size logo would
cost from £15 upwards. We will give you an accurate quotation
when we see your design. This is a one off payment and we will store
your design permanently for future orders.
Q. I already have my design on disk, can you use it?
A. Yes, if it is in Embroidery format, we
cannot accept responsibility for poor stitch quality.
Q. Do you do children's Sizes?
A. Yes, many of the garments displayed can
be supplied in children's sizes.
Q. Can you supply and embroider caps?
A. Yes, most types, including - baseball caps
and knitted hats.
Q. I want individual names on my garments can you do that?
A. Yes, we are happy to personalise any garment.
Q. I only want the company name on the garments; do I have to pay
for set up origination?
A. There are no set up fees for text only
embroidery. We also have a selection of stock designs to choose
from including many sports and pastimes.